zendesk “Will someone please explain”

Using Tiktok’s classic docu-style, we got the youth to engage in spirited conversations about… customer service.

This led to record levels of brand recognition and brand engagement.

Agency: Brooklyn Brothers

Role: Scripts. Copy.


“Sales Funnel” :30

@zendesk Do you take the scenic route in the infamous sales funnel? 🌪 🚙#customerservice #sales #zendesk #crm #salesfunnel #customer #sale #fyp ♬ original sound - Zendesk

“Infinite Call Transfer Hole” :30

@zendesk Have you ever been trapped in the infinite call transfer hole? 😵‍💫 #customerservice #zendesk #callcenter ♬ original sound - Zendesk

Influencers gave their customer service takes.

“Customer is always right?” :30

“Customer Churn” :30

@zendesk What is customer churn? (And does it have anything to do with butter?) 🧈 #customerservice #churn #butter #zendesk #fyp #foryou ♬ original sound - Zendesk